Terms & Conditions

1. General

• Shagun Dresses is a women's ethnic wear brand based in Surat, Gujarat, India.
• These terms apply to all visitors, customers, and users of our website.
• We reserve the right to update these terms at any time. Continued use of the website implies acceptance of the revised terms.

2. Products & Pricing

• All product descriptions, images, and prices are as accurate as possible.
• Prices are listed in Indian Rupees (INR) and may be converted for international customers.
• We reserve the right to change prices at any time without prior notice.
• Minor colour variations between product images and actual garments may occur due to screen display differences — this does not constitute a defect.

3. Orders & Payments

• Orders are confirmed only after successful payment.
• We accept payments via UPI, credit/debit cards, net banking, and other available methods.
• All transactions are processed through secure, encrypted payment gateways.
• In case of payment failure, please do not retry multiple times — contact us for assistance.

4. Shipping Charges

• Free shipping applies on regular-priced domestic orders.
• International orders are subject to shipping charges calculated at checkout.

5. Cancellations

• Orders can be cancelled only before dispatch.
• Once an order is shipped, it cannot be cancelled.
• To request a cancellation, contact us at shagundresses72@gmail.com immediately after placing the order.

6. No Return / No Exchange

All sales are final. Please refer to our Return & Exchange Policy page for complete details.

7. Courier Liability

8. Intellectual Property

• All content on this website — including images, text, logo, and design — is the property of Shagun Dresses.
• Reproducing, copying, or distributing any content without written permission is strictly prohibited.

9. Limitation of Liability

Shagun Dresses shall not be liable for any indirect, incidental, or consequential damages. We are not responsible for courier issues, customs delays, or circumstances beyond our reasonable control. Our maximum liability is limited to the value of the order placed.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Surat, Gujarat.